Login Issues
If you or a staff member are having issues accessing an account, the first step should be to double check that you are using the correct email address to log in. If you are unsure of what this is, any Training & Curriculum Specialist or Program Manager at your program can check your profile.
其次,检查如果你得到任何错误或warning messages when trying to log in. These messages will let you know how to proceed.
If you have never logged in to your VLS account, and your email account was created after your VLS account, your VLS account may be blocked. See ourAccount Email Blockedhelp article for more information.
Otherwise, please look through the help articles below for information on fixing most login issues.